Information We Collect

When you engage with SurgeCast System's budget psychology education platform, we collect information that helps us provide better learning experiences and support your financial education journey.

We collect personal information when you:

• Register for our learning programs or workshops
• Subscribe to our newsletter or educational content
• Contact us through our website or email
• Participate in our budget psychology assessments
• Attend virtual or in-person training sessions
• Use our interactive learning tools and resources

This information may include your name, email address, phone number, professional background, learning preferences, and feedback about our programs. We also collect technical information about how you use our website to improve your experience.

How We Use Your Information

Your information helps us create meaningful educational experiences tailored to your learning needs in budget psychology and financial planning.

We use your data to:

• Deliver personalized learning content and program recommendations
• Send you updates about new courses and educational opportunities
• Provide technical support and respond to your inquiries
• Improve our educational materials based on user feedback
• Ensure compliance with Vietnamese educational standards
• Maintain accurate program enrollment and completion records

We never sell your personal information to third parties. Our focus remains on supporting your educational growth through responsible data practices.

Data Storage and Security

Protecting your information is fundamental to our educational mission. We implement multiple layers of security to safeguard your data throughout your learning journey with us.

Our security measures include:

• Encrypted data transmission using industry-standard SSL certificates
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure servers with regular backup procedures
• Compliance with Vietnamese data protection requirements
• Staff training on privacy best practices and data handling

We retain your information for as long as necessary to provide educational services and comply with legal requirements. Student records are maintained according to educational standards in Vietnam.

Your Privacy Rights

You have significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your privacy.

To exercise these rights, simply contact us using the information provided below. We typically respond to requests within 30 days and will verify your identity before processing any changes to protect your privacy.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your learning experience and help us understand how users interact with our educational content.

We use different types of cookies:

• Essential cookies for basic website functionality
• Performance cookies to understand user behavior
• Functional cookies to remember your preferences
• Analytics cookies to improve our educational offerings

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features and personalization options that enhance your learning experience.

Third-Party Services

We work with trusted partners to deliver comprehensive educational services while maintaining strict privacy standards.

Third-party services we use include:

• Learning management systems for course delivery
• Email platforms for educational communications
• Payment processors for secure transactions
• Analytics tools to improve user experience
• Video conferencing platforms for online sessions

All third-party providers are carefully selected and contractually required to protect your data according to privacy standards consistent with this policy.

Updates to This Policy

As our educational programs evolve and privacy regulations change, we may update this policy to reflect new practices or legal requirements.

When we make changes, we will:

1. Post the updated policy on our website with a new effective date
2. Send email notifications to active learners about significant changes
3. Provide clear summaries of what has changed and why
4. Give you time to review changes before they take effect
5. Maintain previous versions for reference if needed

We encourage you to review this policy periodically to stay informed about how we protect your privacy and support your educational goals.